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  • Division of Student Affairs

    Millikin University
    Job Description

    Job Description




    Position Title:  Student Behavioral Health Care Manager

    Department: Student Mental and Behavioral Health Services

    FLSA Category:  Exempt               


    Working Relationships:

    • Reports to: Director of Student Mental and Behavioral Health Services
    • Works Closely with: Faculty, Employers, DMH/Millikin Clinic Medical Staff, Student Development Team, and Students
    • Directly Supervises:  N/A


    Job Summary:  The Student Behavioral Health Care Manager typically oversees a caseload of approximately 100-150 students. The manager supports the Director of Student Mental and Behavioral Health Service and other members of the treatment team by coordinating intake, assessment, and treatment; providing proactive follow-up by alerting the treatment team when the student is not improving, supporting medication management, and facilitating communication with members of the treatment team. The manager also offers brief counseling (using evidenced-based and trauma informed techniques) and helps facilitate changes in treatment if warranted. As a team member within Student Mental and Behavioral Health Services, the Care Manager is engaged in direct clinical service work up to 75% time.



    All employees are expected to uphold the values of the University.  At Millikin University, we value:

    • Commitment to the discovery of knowledge
    • Civil debate
    • Passion and enthusiasm
    • Dignity and respect for individuals
    • A diverse and inclusive community
    • Integrity and responsibility
    • Advancement of the greater good


    Primary Responsibilities:

    • Utilizing a trauma-informed approach, provide short-term student, individual counseling, as well as case management and crisis intervention for high need students
    • Employ assessments to best manage student cases and influence proper referrals
    • Assist staff in implementation of student conduct related prevention and diversion programs, as well as residential outreach programming related to behavioral health
    • Support on-call staff and provide after hours on-call support, educational programming, including seminars and workshops to address preventative and developmental needs of students
    • Performs other related duties as assigned by the Director of Student Mental and Behavioral Health Services to advance the mission of Student Development and student welfare.


    Minimum Position Qualifications:

    • A master’s degree in counseling or social work as well as clinical licensure in Illinois at the LCPC/LCSW or above level is required
    • Excellent clinical skills for diverse and high stress populations
    • Demonstrated experience in crisis intervention and management
    • In-depth understanding of the changing demographics and behavioral health needs of college students and adolescents
    • Excellent communication skills and a good understanding of cross-cultural communication
    • Experience with alcohol and other drug treatment and programming.


    Other Skills Preferred:

    • Experience in the development and creation of innovative student service programs.
    • Demonstrated understanding and strong commitment to diversity and inclusion.
    • Experience in academic plans and working with students with disabilities.
    • Ability to work in partnership with staff, faculty, administrators, and student leaders.
    • Understanding of student development with competence in departure theory, involvement theory, and other student development theories.
    • Ability to work in a fast-paced and demanding environment, meet deadlines, manage multiple tasks, and reprioritize projects as needed.

    Software Applications/Access required for position:

    • TargetX for Retention
    • Medicat


    Work Environment:

     Manual Dexterity: 

    • Dexterity to operate a keyboard

    Physical Effort:

    • Typically sitting at a desk or table
    • Occasionally lifting 25 lbs. or less
    • Intermittently sitting/standing/stooping

    Working Conditions:

    • Typical working conditions found in most administrative work areas

    Hazards:  None

    Contact Information