The Voice of Business

  • Customer Service Representative

    Express Employment Professionals
    Job Description

    Customer Service Representative-The largest independant provider of repair service and parts for floor cleaning equipment has a need for a Customer Service Representative.  This company is based in Decatur but has customers throughout the United States, Canada, and Puerto Rico.

    Pay Rate: $11.00/hr-$12.00/hr
    Hours: 8:00AM-5:00PM
    Days: Monday-Friday
    Long-term position with benefits

        Telephone customer service experience is a plus
        Microsoft Office proficiency
        Typing speed of 45 wpm or above with accuracy
        Excellent communication skills
        Strong attention to detail
        Ability to function in a fast paced environment
        Desire to provide the highest levels of customer service

     Job Responsibilities:
        Answering incoming customer service inquiry calls
        Determining parts and services the customer requires
        Entering order information
        Scheduling service repair calls if needed
        Setting up new customers

     These positions are long-term and the company offers great benefits.  These include major medical insurance, paid holidays, paid vacation, and 401k.

    Apply now!  online: www.expresspros.com  Phone: 217-872-7400

    Contact Information